Pledge to order service from Riptide

WE NEED 500 PLEDGES TO BEGIN OUR BUILD on the Eastern Shore of Virginia.

 

Pledge to Purchase Services

The undersigned resident or business of the Eastern Shore of Virginia ("customer") hereby acknowledges they intend to order services from Riptide Fiber Optics, LLC ("Riptide") after construction of the fiber optic network.  Riptide intends to offer high speed Internet service and telephone service at competitive rates.  The company may also offer other services that are not yet defined.

This pledge shows the future intention of the customer to purchase services when offered to them by Riptide.  Although not legally binding, this pledge is important in order for Riptide to obtain the financing needed to construct the network.  Customers will be given an opportunity to choose products at specific prices in the pledge form below, with the understanding that the packages listed could change during the course of Riptide's buildout.

 

Terms of Service

Customers agree to keep and pay for the services for at least one year from the date of installation.  Failure to do so may result in a retroactive fee to cover the cost of installation.

First Subscribers

Customers will become founding members of the Captain’s Cove Fiber Optic Network by buying initial services from Riptide.  This might give founding members of the group greater service benefits than customers who join the group later.

Discounted Installation

Customers will get a discounted connection to the fiber optic network and discounted installation of services as a result of signing this pledge.  Customers who subscribe after fiber installation has begun in their service area will be charged a full installation fee.  Should the customer fail to order services when the opportunity is presented to them, then Riptide will not construct fiber to their premise.

Grant of Right-of-way

With this pledge, if the customer owns the property that is to get service, the customer grants Riptide free access to their property and maintained right-of-way necessary to connect fiber to their premise.  If the customer rents the premise they agree at the appropriate time to seek approval for permission for the service drop to trespass across the yard from the property owner.  Fiber drops may be buried or may be brought to the premise through an aerial drop from a nearby pole.

Taxes and Fees

Some services sold by Riptide will carry federal or state requirements requiring Riptide to charge and collect taxes from customers for those services.

Privacy

Riptide promises to keep all customer information confidential to the extent possible by law.

 

Residential Internet Packages (Proposed)

 

Business Internet Packages (non-dedicated, proposed)

 

We will offer dedicated Internet service as well.  The rates will be published at a later date when the pricing is determined.